Privacy Policy

1. An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on this website

- Who is the responsible party for the recording of data on this website (i.e. the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under section “Information Required by Law” on this website.

- How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g. web browser, operating system, or time the site was accessed). This information is recorded automatically when you access this website.

- What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website.

- What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency.

Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by Law” on this website if you have questions about this or any other data protection related issues.

2. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

EMRO EHG Deutschland GmbH

Galgenbergstraße 3/1

74626 Bretzfeld-Schwabbach / Germany

Phone: +49 (0)7946 947 351


The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Information about, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:

• In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.

• If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.

• If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.

• • If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

3. Recording of data


The EMRO EHG Deutschland GmbH website does not use cookies.

Request by e-mail, telephone, or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

These data are processed on the basis of Art. 6 Sect. 1 lit. b GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6 Sect. 1 lit. f GDPR) or on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR) if it has been obtained.

The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

4. Custom Services

Job Applications

We offer website visitors the opportunity to submit job applications to us (e.g. via e-mail, via postal services on by submitting the online job application form). Below, we will brief you on the scope, purpose and use of the personal data collected from you in conjunction with the application process. We assure you that the collection, processing and use of your data will occur in compliance with the applicable data privacy rights and all other statutory provisions and that your data will always be treated as strictly confidential.

Scope and purpose of the collection of data

If you submit a job application to us, we will process any affiliated personal data (e.g. contact and communications data, application documents, notes taken during job interviews, etc.), if they are required to make a decision concerning the establishment or an employment relationship. The legal grounds for the aforementioned are § 26 New GDPR according to German Law (Negotiation of an Employment Relationship), Art. 6 Sect. 1 lit. b GDPR (General Contract Negotiations) and – provided you have given us your consent (e.g. for a lengthy storage of your applicant data) – Art. 6 Sect. 1 lit. a GDPR. You may revoke any consent given at any time. Within our company, your personal data will only be shared with individuals who are involved in the processing of your job application.

If your job application should result in your recruitment, the data you have submitted will be archived on the grounds of § 26 New GDPR and Art. 6 Sect. 1 lit. b GDPR for the purpose of implementing the employment relationship in our data processing system.

Data Archiving Period

If we are unable to make you a job offer or you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR) for up to 4 months from the end of the application procedure (rejection or withdrawal of the application). Afterwards the data will be deleted, and the physical application documents will be destroyed. The storage serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the expiry of the 4-month period (e.g. due to an impending or pending legal dispute), deletion will only take place when the purpose for further storage no longer applies.

Longer storage may also take place if you have given your agreement (Article 6 (1) (a) GDPR) or if statutory data retention requirements preclude the deletion.

5. Data protection information art. 13 GDPR for our business partner (customers, interested parties, suppliers and comparable groups of people)

Data that we process in the course of initiating and executing contracts

We process personal data of our customers, interested parties, service providers and partners, which we receive directly in the context of our business relationship. If we have received data from you, we generally process it only for the purposes for which we received or collected it.

As a rule, we process the following data categories from you:

- Name, first Name

- Address and / or company address

- telecommunications data

- E-mail address

- company

- professional function and / or position

- Bank details / credit card number / other payment details, if applicable

- possibly data on the history of the business relationship

As part of the business initiation phase and during the business relationship, in particular through personal, telephone or written contacts initiated by you or by one of our employees, further personal data is created, e.g. Information about contact channel, date, reason and result; (electronic) copies of correspondence and information about participation in direct marketing measures.

On the other hand, we process personal data that we have legitimately obtained and are allowed to process from publicly accessible sources (e.g. trade and association registers, press, media, internet).

Data processing for other purposes only comes into consideration if the legal requirements required in this regard according to Art. 6 Para. 4 GDPR are present. In this case, we will of course observe any information obligations under Art. 13 Para. 3 GDPR and Art. 14 Para. 4 GDPR.

Legal basis according to which we process your data

- Based on your consent (Art. 6 Para. 1 a) GDPR)

We process personal data for one or more specific purposes if you have given us your consent. If personal data is processed based on your consent, you have the right to withdraw your consent to us at any time with future effect.

- Data processing for the fulfillment of contracts (Art. 6 Para. 1 lit. b) GDPR)

We process personal data for the fulfillment of contracts. The fulfillment of contracts includes the conclusion, processing and reversal of a contract. In addition, we process personal data that are necessary to carry out pre-contractual measures, such as to initiate a contract, and that are made at your request.

- Data processing based on a legal obligation (Art. 6 Para. 1 lit. c) GDPR)

Like every company, we have to comply with retention requirements and other documentation requirements, this can also affect documents with personal information. Insofar as we process data for these purposes, the processing takes place on the basis of a legal obligation.

- Data processing based on a balance of interests (Art. 6 Para. 1 lit.f) GDPR)

If we process data based on a balance of interests, you as the data subject have the right to object to the processing of personal data, taking into account the requirements of Art. 21 GDPR. As far as the specific purpose allows, we process your data pseudonymized or anonymized.

Further legal bases result from the commercial law and tax law requirements.

Other recipients of your data

- Disclosure to processors in the context of Art. 28 GDPR

Order processors we use (Art. 28 GDPR), in particular in the area of IT services and, for example, printing services that process your data for us in accordance with the instructions. If we commission service providers to perform our tasks, we always comply with the data protection regulations, in particular a transfer takes place only after contracts for order processing have been concluded.

- To carry out a contractual relationship

If it is necessary for the execution of the contract with you, we will pass on your data to banks or shipping service providers, for example.

- Disclosure based on a legal obligation

If there is a legal or official obligation, we pass your data on to public authorities or institutions (authorities, e.g. in the context of law enforcement).

- Other positions, provided you have given us your consent

If there is explicit consent, we will also pass on your data to other locations. However, this takes place within the limits if you have demonstrable consent.

- Disclosure to obtain information

If we make advance payments, we reserve the right to obtain information on identity and creditworthiness from specialized service companies (credit agencies) in order to safeguard our legitimate interests. As a rule, we only do this after obtaining your consent to request information.

General information on deletion periods of personal data Principle of purpose limitation and compliance with the legal retention periods

We process the data as long as this is necessary for the respective purpose. If necessary, we process your personal data for the duration of our business relationship, which also includes the initiation and execution of a contract.

In addition, like every company, we are obliged to comply with the statutory retention periods, for example the periods from commercial and tax law. Insofar as there are statutory retention requirements, the relevant personal data are stored for the duration of the retention obligation. The storage duration is also to the legal limitation periods, which according to §§ 195 ff. Can in certain cases also be up to thirty years. After the retention period has expired, it is checked whether there is a further need for processing. If there is no longer a need, the data will be deleted.

- Emails and business letters

We archive all our email traffic for ten years. If you send us an email, your data and the entire email content will be stored accordingly for 10 years. Most emails count as business letters, and emails can also contain tax-related information. In our opinion, the effort involved in checking each individual e-mail is not in proportion to the sender's benefit and the interests worthy of protection. Of course, you can ask us to delete it at any time and we will carry out a case-by-case examination, and we will inform you of the result. This can lead to deletion or restriction of processing, depending on the content of the correspondence.

- Withdrawal of your consent

If we process your data on the basis of your consent (Art. 6 Para. 1 lit. a GDPR), we will delete it after your revocation. Unless there is a legitimate interest against complete deletion. For example, we generally keep a declaration of consent for up to three years after receipt of your revocation in the legitimate interest (Art. 6 Para. 1 lit.f GDPR). We only keep the consent with restriction of processing so that we can defend ourselves in the event of a dispute.

Legal or contractual obligation to provide personal data

The provision of personal data is regularly necessary for the initiation, conclusion, processing and reversal of a contract. In the event that you do not provide the required personal data, we are unable to conclude or fulfill a contract with you.

Transfer to a third country

We generally process your personal data in data centers in the Federal Republic of Germany or the European Union. A transfer to a third country is only possible if you have given us your consent or if we have a contract for order processing in accordance with. Art. 28 GDPR taking into account suitable guarantees or other suitable guarantees.